The conditions and agreements are described below by different topics:
TEENUSEPAKKUJA
Miara OÜ
Reg. kood: 16264072
email: miara.oy@gmail.com
FREE CALL
Kiire Muutuse Teraapia alustamiseks on vajalik osaleda kõnel või täita ankeet. Kõne võib aset leida telefoni või videosilla vahendusel. Ma ei paku kõne ajal teraapiat.
The purpose of the initial consultation is to assess the client's readiness for therapy and to set the focus and goals of the work. During the call, I will provide information on the number of sessions required, share general information about the content of the therapy, and answer questions. Everything discussed in the call is relevant based on the information provided at that time. Assessments are only approximate guidelines and may change.
BOOKING AND PAYMENT
Makseid vahendab Maksekeskus AS. Tasumine toimub väljaspool kodulehte turvalises keskkonnas- pangalingiga tasymisel vastava panga turvalises keskkonnas ja krediitkaardiga tasumisel Maksekeskus AS turvalises keskkonnas. Müüjal puudub ligipääs kliendi panga ja krediitkaardi andmetele. Maksekeskus AS võimaldab kasutada järgmisi makseviise:
Eesti suuremate pankade pangalingid (Swedbank, SEB, LHV jms)
Visa ja Mastercard kaardimaksed
Kodulehe kaudu toimub ainult aja broneerimise tasumine. Edasised juhised on välja toodud broneeringulehe täpsustustes.
Kodulehe kaudu makstud tasu sisse kuulub üks kord aja muutmist. Kui on vajalik muuta aega rohkem kui ühel korral (rohkem kui 48h ette teatamist), tuleb teha uus broneering, millega kaasneb ka uus broneeringutasu.
Pärast makse teostamist saadetakse kinnituskiri e-posti teel ning broneeritud aeg loetakse kinnitatuks.
Kodulehe omanik on isikuandmete vastutav töötleja ning edastab maksete teostamiseks vajalikud isikuandmed volitatud töötleja Maksekeskus AS-le.
CANCELLATION AND RESCHEDULING
Vastavalt Võlaõigusseadusele (§ 53 lg 4 p 1 ja p 4) ei kohaldu 14-päevane taganemisõigus kontaktteenustele, mis osutatakse määratud kuupäeval ning mille täitmine toimub kliendi eelneval nõusolekul.
If you need to cancel or reschedule a session, please let us know as soon as possible. Notification must be sent via email or phone call at least 48 hours before the session.
Broneeringut saab muuta või tühistada vähemalt 48 tundi enne kokkulepitud aega. Sellisel juhul tagastatakse tasu täies mahus või broneeritakse uus aeg.
Broneerimistasu sisaldab ühekordset võimalust muuta seansiaega sõltumata sellest, kui palju on jäänud seansi alguseni. Kui on soov aega muuta rohkem kui üks kord, tuleb tasuda uus broneerimistasu, mis kehtib järgmise aja muutmise või uue aja kokkuleppimise alusel.
Kui tühistamine toimub vähem kui 48 tundi enne seanssi, kuulub tasumisele 50% seansi maksumusest.
Mitteilmumise või teavitamata jätmise korral kuulub seanss 100% ulatuses tasumisele.
The fee for the session is based on my professional competence and the time spent, and it does not guarantee successful results. Therefore, fees for sessions you have attended are non-refundable.
If you have prepaid for a package and decide to discontinue your therapy process before using all the sessions, the fee will be refunded proportionally for the sessions and extras you have used.
SESSION FEES
On välja toodud kodulehel ja on kehtivad. Enne broneerimist teavitan Teid kõikidest professionaalsetest tasudest. Tasud võivad muutuda vastavalt pädevuse suurenemisele ja saadud kogemustele. Annan muudatustest teada alati enne broneerimist.
CONTACT BETWEEN SESSIONS
All contact between sessions is conducted only by phone, email, or letter during designated working hours (9-17). Messages received outside working hours will be responded to during working hours.
MEDICAL OR PSYCHOLOGICAL CONDITIONS
I may ask about your medical history to determine any possible contraindications to therapy. This also helps to assess whether your health may affect (or is affecting) the achievement of desired therapeutic goals. Please inform me of any medical changes during your therapy or if you return to therapy after a break.
If you are receiving treatment from any medical, healthcare, or therapy practitioner, such as a family doctor, psychologist, psychiatrist, or counselor, I may ask for their written consent before we start therapy sessions. This requirement is solely to ensure your well-being and health as a client!
Please note that I cannot offer my professional services if you suffer from epilepsy or any psychotic disorder. For more detailed information about psychotic disorders, see here: https://valisveeb.kliinikum.ee/psyhhiaatriakliinik/lisad/ravi/ph/20psyhhoos.htm
AGE RESTRICTIONS
You must be at least 18 years old to participate in online sessions. For clients under 18, parental or guardian participation is required at the beginning of the online call in a way that makes them visible to me as the therapist.
Parental awareness of the ongoing therapy is necessary, but substantive sharing is the client's own responsibility and right. Confidentiality does not apply if it is revealed that the client is a danger to themselves or others.
ARRIVAL TO SESSIONS
Kohtumine leiab aset kliendi ja teenusepakkuja vahel kokkulepitud ajal, kokkulepitud kohas. Kontaktkohtumise puhul teenusepakkuja poolt pakutud ruumis. Videosilla vahendusel sissepääsuloaga keskkonnas.
Ensure you arrive at therapy on time. If you are late, please inform me as soon as possible. I will do my best to provide a full session, but this depends on subsequent bookings, and I cannot guarantee it in case of lateness.
FEEDBACK AND SHARING
Your feedback is always welcome! Feel free to send it via email.
HYPNOTHERAPY RECORDINGS
Hypnotherapy recordings should not be listened to while driving, operating machinery, or engaging in any other activity requiring concentration. Each recording is intended for your personal use only and must not be shared, lent, copied, or sold. This is your personal time, for yourself. Allow it!
SESSION OUTCOMES
My agreement to collaborate does not imply or guarantee the resolution of your issue. Session outcomes cannot be guaranteed. However, I will use the knowledge I have been taught and acquired in the best possible way to help you achieve your desired outcome!
STANDARDS OF CONDUCT
During each therapy session, I will treat you with respect and will not abuse your trust. I will always use best practices in our mutual interest. In return, you are obliged not to harm yourself, other people (including me), or property belonging to others.
By booking a session, you agree not to participate in sessions under the influence of alcohol, drugs, or other substances (except for prescribed medications). If you attend a session under the influence of alcohol, drugs, or other substances, or behave violently, I will terminate the session and may refuse further collaboration without refunding the amount already paid for the session(s).
CONFIDENTIALITY
All contacts, including sessions, phone calls, and emails, are conducted confidentially and may be recorded. Your consent will be requested before any recording. All recordings, conversations, and notes will remain confidential, except in the following situations:
LIABILITY AND COMPENSATION
I am not responsible for any direct or indirect damages (e.g., lost profits or other economic loss) resulting from the contract, the Law of Obligations Act, or any other legal act that may arise from the provision and use of my professional services. Additionally, you agree to pay and compensate for all costs and damages arising from your participation in using my professional services.
APPLICABLE LAW
Kõik teraapia tingimused ja kokkulepped ning muud sellega seonduvad küsimused lähtuvad Eesti Vabariigi õigusaktides kehtestatust. Kõik vaidlused lahendatakse läbirääkimiste teel. Juhul, kui läbirääkimised ei anna tulemusi, lahendatakse vaidlus Eesti Vabariigi õigusaktidega sätestatud korras.
UPDATING THE TERMS
The terms of the collaboration agreement may change. Please review the terms and any changes if you wish to return to therapy after a longer pause.
DATA PROTECTION
In the course of providing my services, your personal data is collected, processed, used, and stored in accordance with data protection laws. By making a booking, you agree to exchange information also via electronic means and acknowledge the associated risks (e.g., possible loss of messages, potential alteration or theft of confidential data, etc.). I take reasonable measures to mitigate such risks but cannot fully guarantee protection or accept liability if such risks materialize. By proceeding with the booking, you agree that the data protection terms are mandatory and do not constitute a breach of confidentiality obligations. If you do not agree with the above, please do not make a booking. The terms and agreements may change from time to time; I will inform you in advance, so please check my website periodically for updates.
CONCERNS AND COMPLAINTS
Kui Teil on mure või kaebus seoses Teie teraapiaga, arutage seda esmalt minuga ja püüan leida lahenduse. Järgmised sammu sõltuvad olukorrast ning Eesti Vabariigis kehtivast seadusandlusest. Nende lahendamisel peetakse silmas kõikide osapoolte väärikas ning parimale lahendusele suunatud tulemus.
English 
Eesti